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Zoom Help -
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All lectures are broadcast using a Zoom Webinar.
Each Tuesday before a lecture, we will upload a list of names and emails authorized to access that Friday's talk. This list will be based on full series and single ticket sales received as of 6pm the day before.
Zoom will use this uploaded list to send out confirmations with a link to the upcoming session. It should arrive Tuesday or Wednesday at the email address you provided when you registered for the lecture series.
You will also receive a reminder email an hour before the lecture starts. This is a duplicate reminder only, in case you've misplaced the original notification. It will also contain the session link.
This process will be repeated for each lecture. Once each lecture is over, you can delete the emails with the Zoom link. The link will not be used again.
Questions:
Do I need to be logged into a Zoom account to see the lecture?
YES!
If you haven't established a Zoom account yet, you should set one up before the first lecture. At least the day before, create a Zoom account at https://zoom.us/freesignup/. Be SURE to use the same email you registered for the series! Follow the directions, including responding the the confirmation email you will receive. Once you've set your account up, you won't need to do it again.
If you have a Zoom account with a different email address than you provided with your series registration, you'll either have to create a new Zoom account with the lecture series registration email address OR ask us to change your registration email at least a week in advance.
Can I share one of these Zoom link emails with a friend so he/she can also watch the lecture?
No. The registration is unique to your sign up for the Series and will allow only one entry into the webinar using your email address. If your friend logs in first with your email, you will be locked out.
Will I use the same link for all sessions?
No. Each lecture will have a unique confirmation email and link. They will follow the timeline laid out above. We recommend that you delete all Zoom emails for a lecture once that lecture has completed to avoid confusion and email clutter.
What if I don't receive an email?
We use the email you keyed into Paypal when you signed up for the lecture series. If you entered it incorrectly or want to use a different email address, you should contact us immediately at [email protected]. If you do this in advance, we may be able to change the email in Zoom in time for the session.
Each Tuesday before a lecture, we will upload a list of names and emails authorized to access that Friday's talk. This list will be based on full series and single ticket sales received as of 6pm the day before.
Zoom will use this uploaded list to send out confirmations with a link to the upcoming session. It should arrive Tuesday or Wednesday at the email address you provided when you registered for the lecture series.
You will also receive a reminder email an hour before the lecture starts. This is a duplicate reminder only, in case you've misplaced the original notification. It will also contain the session link.
This process will be repeated for each lecture. Once each lecture is over, you can delete the emails with the Zoom link. The link will not be used again.
Questions:
Do I need to be logged into a Zoom account to see the lecture?
YES!
If you haven't established a Zoom account yet, you should set one up before the first lecture. At least the day before, create a Zoom account at https://zoom.us/freesignup/. Be SURE to use the same email you registered for the series! Follow the directions, including responding the the confirmation email you will receive. Once you've set your account up, you won't need to do it again.
If you have a Zoom account with a different email address than you provided with your series registration, you'll either have to create a new Zoom account with the lecture series registration email address OR ask us to change your registration email at least a week in advance.
Can I share one of these Zoom link emails with a friend so he/she can also watch the lecture?
No. The registration is unique to your sign up for the Series and will allow only one entry into the webinar using your email address. If your friend logs in first with your email, you will be locked out.
Will I use the same link for all sessions?
No. Each lecture will have a unique confirmation email and link. They will follow the timeline laid out above. We recommend that you delete all Zoom emails for a lecture once that lecture has completed to avoid confusion and email clutter.
What if I don't receive an email?
We use the email you keyed into Paypal when you signed up for the lecture series. If you entered it incorrectly or want to use a different email address, you should contact us immediately at [email protected]. If you do this in advance, we may be able to change the email in Zoom in time for the session.
Other Suggestions:
If you use your computer often and/or haven't rebooted it in a while, you might want to shut it completely off and restart it to clear out unused programs running in the background. This may improve the computer resources available for video processing. This might best be done the night before in case there are any lengthy system updates pending.
It may also help your connection quality to shut down or reduce any other devices competing for your internet capacity. Other computers, tablets, TVs or smart phones streaming video or music can cause interruptions in your reception.
To give yourself time to work out any technical issues, especially the first time, try to connect to Zoom at least 1/2 hour before the scheduled start of the session. If all goes well, you will access the 'Waiting Room' and can make yourself another cup of coffee before the session begins. If you have problems, you will have time to sort them out before the lecture starts. Attendees in the 'Waiting Room' will be allowed into the 'Lecture Space' shortly before 9:30am.
Should you have technical difficulties accessing the Winter Series Webinar, please send an email to [email protected] and provide the following information: your name, the email address you are trying to use, a contact phone number, device type (computer, cellphone, tablet, etc.), and describe your issue. One of our tech support people will be in touch to help you out.
Brought to you by:
Snohomish County Master Gardener Foundation
425-357-6010 - Master Gardener Hotline
Email: [email protected]
Web site: www.SNOMGF.org
